CRM

Customer Relationship Management has become essential for all companies that adopt a customer-centric approach. But CRM practices and products are evolving rapidly, driven by data exploitation and customer knowledge, and boosted by Artificial Intelligence. Giants such as Salesforce, Adobe or Microsoft are dictating the laws of this market, which also makes room for startup innovation.

From the general design of the solution to the project implementation methodology, what choices should be made for the deployment of a CRM? Our experts break down technologies and tools dedicated to your CRM and Customer Relationship Management projects.

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