Business & Decision
I’m a born consultant and active in the broad domain of customer engagement for 20 years, involved in presales, business consulting and implementations. Not so long ago, I’ve been nicknamed “Data Wizard”! But yeah, I guess you can call me a hybrid guy: part customer engagement and part data.
All posts from Yves Van Den Brande
Customer Experience
Real-Time Customer Data will shape the finance industry's future
In recent years, finance institutions have been facing a challenging market situation. Low interest rates, the requirement for increased monetary reserves and stricter regulations have been putting pressure on profit...
Business Marketing
What powerful marketing tools to choose in times of crisis?
Studies have shown that, even in times of crisis, such as the one we are currently living with the new Coronavirus outbreak, customers are still open to try new products,...